Quality Water through Quality Services: Customer care: 0716 645 343

Commercial and Finance Department.

The department is tasked with the following responsibilities:

  • Preparation and management of annual financial statements for the company and present it to the board of directors.
  • Control and management of commercial activities which include new connections, billing of customers, connections and disconnections activities, meter reading exercise as well as the management of the billing cycle.
  • Managing commercial activities which includes, new connections, applications, meter reading, billing of connections and disconnections.
  • Managing and control of sound financial systems which include financial, revenue collection, cash flows and expenditures, procurement and inventories.
  • Coming up with annual budgets for various departments and revenue allocation for the same.

Technical Services Department

The department is tasked with the following responsibilities:

  • Ensuring distribution of quality water.
  • Timely maintenance of water infrastructure which include pipe network, water meters, pumps and boreholes.
  • Plan for routine audits plans and provide best way possible to address technical issues whenever they arise.
  • Rehabilitation of dilapidated pipe networks.
  • Supervising construction works and repairs.
  • Preparation of long term development plans, and liaise with the various international organizations to achieve the same.

Human Resource and Administration Department

The department is tasked with the following responsibilities:

  • Planning and deploying the human resource to the various sections.
  • Recruitment and selection, training and development.
  • Employee welfare, compensations and industrial relations.
  • Coming up with a training schedule for the employees in order to improve productivity.
  • To oversee the various departments and how they relate to each other.
  • Come up with a well defined registry and record keeping for various employees.

Internal Audit Department

The department is tasked with the following responsibilities:

  • Come up with a proper documentation and maintain a well defined audit plan and controls that help provide assurance that MUSWASCO policies are adhered to.
  • Audit financial transaction to ensure they are in line with the company policies
  • Identify, assess, and evaluate the Company’s risk areas; make appropriate recommendations for improved internal controls and accounting procedures
  • Prepare comprehensive audit report and present to the Board of Directors.
  • Advise the company and the management on the areas to improve as far as Audit controls are concerned.